Android Auto Not Working: Troubleshooting Guide in 2024

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Description

Android Auto is a game-changer, linking your Android phone to your car’s screen for a better and safer drive. But, it can hit a snag at times, leaving you puzzled. This guide is here to help. We will guide you to fix the most common Android Auto problems, making sure your journey stays smooth.

First things first, make sure your phone and car work with Android Auto. Your phone must be Android 8.0 or newer, and you’ll need an internet plan. Plus, your car should support Android Auto, which you can check on their official site.1

The USB cable you use also matters. Pick a good quality one that’s short, no more than 3 feet. Cables from well-known brands like Pixel and Samsung usually work best. Try to use a cable that’s been checked and approved by the USB organization in the last two years for best results.2

Key Takeaways

  • Make sure your Android phone is Android 8.0 or newer and has a working data plan.
  • Check if your car is ready for Android Auto by visiting their website.
  • A short, quality USB cable is your best bet for connecting your phone to your car’s system.
  • Look for cables with a USB certificate, especially recent ones, for the most reliable connection.
  • If you run into troubles, try restarting both your phone and car’s system to reset the connection.

Ensuring Device and Vehicle Compatibility

To use Android Auto, you need an Android phone with Android 8.0 or higher and a data connection.3 It works best with the newest Android versions. You don’t have to download a separate app to use it in your car.

Verifying Vehicle Compatibility for Android Auto

Your car must be able to work with Android Auto for the feature to work. Check if your vehicle is on the Android Auto support list on their website.4 For some cars, you might need to add a special receiver or head unit to use Android Auto.

Confirming Aftermarket Receiver Support

If your car can’t use Android Auto directly, you can add a special receiver that does.4 These parts can be bought separately. Make sure to visit the maker’s site to check if the receiver works well with the latest Android Auto updates.

android auto not working

If Android Auto stops working, start by rebooting the Android phone and car system. This can fix many short-term problems. To restart your phone, press and hold the power button. Then choose “Restart.”2 For the car, find the manual for help on restarting the system.

To keep Android Auto running smoothly, update your phone, the Auto app, and the car system regularly. Look for updates in the Play Store and your phone’s settings. Also, check the car’s menu for any new updates.5 Updating often solves bugs or issues.

Troubleshooting USB Cable and Wired Connection Issues

Android Auto works through a USB cable between the phone and the car. So, cable or connection problems can stop it from working. Switching to a high-quality USB cable that’s no longer than 3 feet might help.2 Make sure the USB ports in both the car and phone are clean too.

android auto troubleshooting

Configuring App and Device Settings

Setting up the Android Auto app right and your device can fix connection problems. Make sure to turn on “Start Android Auto automatically.” Also, enable “Start Android Auto while locked.”2 Check that your car isn’t marked as a “Rejected car” in the app’s settings too.

Adjusting Android Auto App Settings

If you can’t connect your phone to a new car, here’s what to do. Look in the “Previously connected cars” area in the Android Auto app.5 Remove any “Rejected cars” and make sure to allow adding new cars to Android Auto.

Checking Paired Car Settings

It’s good to look at your car’s manual for Android Auto’s setup needs.5 Keep your phone and its apps updated for Android Auto to work well.5

Clearing Cache and Storage for Android Auto App

If Android Auto is still acting up, try clearing the app’s cache and storage.5 This gets rid of old files and settings, giving the app a fresh start. To do this, go to your phone’s settings, then apps. Find the Android Auto app and clear the cache and storage.

android auto app settings

Conclusion

By using the steps in this guide, most Android Auto issues can be solved. First, check if your device and car work well together. Then, restart your gadgets and make sure the software is up to date.

If it’s still not working, fix the cables or adjust the app’s settings. Also, make sure to clear the app’s data and cache. These steps usually help fix the problem.6

If the issues continue, contacting the phone or car maker might be necessary. The Android Auto system has had its troubles, like sudden updates and connection problems. This is especially true with older car systems.7

Even with these challenges, Android Auto is a useful way to use your phone in the car. Follow our guide to troubleshoot and have a better experience with it.6

FAQ

What are the device requirements for using Android Auto?

For Android Auto, you need a phone that runs Android 8.0 or later. Make sure your phone has an active data plan. It’s best to use the newest Android version for a smooth experience.

How do I check if my vehicle is compatible with Android Auto?

First, look at the list of supported vehicles on the Android Auto website. This tells you if your car can work with Android Auto. Some cars need extra pieces, like a new head unit, to use the app.

What should I do if my car is not directly compatible with Android Auto?

If your car doesn’t work, you can try adding a new head unit that supports Android Auto. Many third-party units are available. They can make your car ready for Android Auto.

What should I try if Android Auto is not working?

First, try restarting your phone and the car’s system. This often fixes small problems. Make sure all your apps and software are up-to-date too.

How can I troubleshoot issues with the USB connection for Android Auto?

Use a new, short, and high-quality USB cable for Android Auto. Check the USB ports for any dirt. A clean connection is essential for the app to work.

How do I configure the Android Auto app and device settings to resolve connectivity issues?

Make sure “Start Android Auto automatically” and “Start Android Auto while locked” are on. Also, check that your car isn’t blocked in the app’s settings.

What should I do if I’m having trouble connecting Android Auto to a new car?

Go to the app’s settings and remove any old “Rejected cars.” Ensure that Android Auto is set to add new cars.

How can clearing the cache and storage for the Android Auto app help resolve issues?

Clearing the app’s cache and storage can fix some problems. Go to your phone’s settings, find the Android Auto app, and clear its cache and storage.

Source Links

  1. https://www.makeuseof.com/android-auto-not-working/
  2. https://support.google.com/androidauto/answer/6348190?hl=en
  3. https://www.ford.com/support/how-tos/sync/troubleshooting/what-do-i-do-if-i-am-having-issues-with-android-auto
  4. https://www.lifewire.com/fix-android-auto-not-working-5093747
  5. https://www.asurion.com/connect/tech-tips/android-auto-not-working-here-is-how-to-fix-it/
  6. https://www.speakev.com/threads/android-auto-not-working.164805/
  7. https://www.ottocast.com/blogs/carplay-adapter/android-auto-stopped-working-causes-troubleshooting-and-solutions-for-2024

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